Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Answer Guarantee

  • Our client support Dept is available 24x7x365 to take care of all of your help inquiries. Every single ticket you send to us shall be addressed within no more than 1 hour. If your issue requires help from one of our administrators, we will send the ticket to the person on duty and will inform you that the case is being taken care of.

  • Top quality support service
  • Professional Client Support Service

  • We will offer you around the clock technical support through a super–fast ticketing solution incorporated into your Control Panel. You’ll be able to contact us all the time about any of the apps that come installed in advance on the virtual server, including the selected Linux distribution, the server management panel and our custom produced Site Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Site Control Panel that is provided gratis with your VPS has an inbuilt collection of articles. There’s a bunch of in–depth how to posts and a choice of step by step video lessons that present all the common web site control jobs. You can gain access to them by hitting the Help or Video keys in the top right side of each Control Panel section.