Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You will find nearly all the answers to your questions in the user–friendly Help Center integrated into our Site Control Panel. It includes an ever–increasing knowledgebase with commonly asked questions and in–depth educational articles compiled by our trained tech support team.

  • Top quality support service
  • Educational Videos

  • We have compiled a selection of how–to video tutorials that visually illustrate how to solve a typical issue associated with your Linux hosting service account. You’ll find the video lessons in the Help Center section.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 tech support service with a 1–hour response time guarantee. Our team of expert tech support engineers will be at your disposal to respond to all the queries that you may have. During off–peak periods, a response will be given in even less than 20 minutes.