Customer Support Channels
A 1–hour Response Guarantee
Giving excellent quality support on time is our top priority, so that we support each Linux hosting service plan with a 1–hour ticket reaction guarantee. When you post a ticket or send us an e–mail, our client tech support team will try all they possible can to generate the most acceptable remedy for your problem and to offer help and advice in due time.
A Top–quality Support Service
It is easy to contact us 24x7x365 with any query you possibly have about our products. We have now employees working all of the time to offer solutions at any time when needed. You could use the ticket system or drop an email at any time, or you can pick–up the phone or use the online chat during business hours.
An Intuitive Help Section
Should you require assistance while working on your sites within the Control Panel, you can always click on the Help button and see your concern in the selection of articles that will appear. We have as well turned almost all the articles and reviews into movies. The collection of instructional videos will come up if you choose the Videos key located in the top right angle.