Help and support Channels

  • Video Tutorials
  • Video Courses

  • You can immediately learn how to use our Linux Dedicated Server Control Panel with the help of our step–by–step video classes.

  • F.A.Q.
  • A F.A.Q. Section

  • We give you a user–friendly Frequently Answered Questions section where you can get answers to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • The technical support department is available 24 hours to help answer each of your questions. You are going to receive a solution in max 60–minute following the ticket submission.

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Types of Help and Support

  • Shared Hosting Support
  • Hosting Assistance

  • If you need support running your Linux hosting service account, or need more resources for your sites, simply let us know and we’ll give you the proper reply.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • Need some assistance running the SolusVM administration interface? Your VPS is causing problems? Just let us know, our team will be able to support you.

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  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • You want to replace the set–up of your dedicated server? We are at your disposal day and night to support you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a team of skilled technicians happy to assist you with anything at all related to your semi-dedicated server. They are on hand 24/7 throughout the year.
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