A 99.9% Server Uptime
Our hosting system is based on a reliable, enterprise–grade hardware architecture and a significantly modified version of Linux. That is why, no matter what your website is, or how many web site visitors you have, or even in case there is a DDoS attack, our physical machines will remain up and your websites will remain visible online.
Our Linux hosting service packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is important to also build your own network architecture. This is the reason why we set up a custom internal network in each one of our datacenter facilities. Based on topflight Juniper routers and switches, our internal network allows for lightning–fast data transfer speeds and is completely redundant.
As a result, you can enjoy a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe as well as in our data center in AU, regardless of which web hosting package you have chosen.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to reduce all potential risks with our cloud hosting packages and despite the fact that we provide first–class support, sometimes the client is just not pleased with what we have to offer. Or he wants to migrate to a more powerful hosting service, such as a VPS server or even a dedicated server.
That’s why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not completely happy, you will receive your money back.
24/7 Technical Support
If you have a web hosting firm, your technical support engineers are of paramount importance. That’s the reason why we have diligently gathered a highly qualified team of technicians, each with several years of training behind his back. Thanks to them, our company offers 24x7 support with each of our hosting packages.
And not just that, we offer a 1–hour response time guarantee. All helpdesk tickets are responded to in under one hour and our average support ticket response time is under twenty minutes!