A Control Panel is a tool used to manage the content of a web hosting account. This includes, but is not limited to, files, emails, databases, stats along with other operations carried out with them. The Control Panel provides a web-based interface to manage all these things and anything else related to the Internet hosting service using different sections where you can access functions through buttons and/or menus. The easier to use a Control Panel is, the easier it will be for you to handle your web presence in its entirety. In the general case, the CP is the Internet hosting account’s back office, while a separate billing account is employed to manage payments and domain registrations - if the company offers that service. Trouble tickets could be dealt with through the billing account or through a different system.